Work Experience
Marketing Coordinator, XYZ Company | New York, NY | June 2023 – Present
- Developed and executed digital marketing campaigns across social media platforms, increasing engagement by 30%.
- Managed email marketing campaigns with a focus on customer retention, resulting in a 15% increase in open rates.
- Conducted market research to identify new target audiences, expanding the company's customer base by 10%.
- Coordinated and tracked performance metrics to optimize ongoing marketing strategies and improve ROI.
Sales Associate, ABC Retailers | Los Angeles, CA | May 2021 – May 2023
- Assisted customers in selecting products, achieving a customer satisfaction rate of 95%.
- Processed transactions efficiently and handled returns, ensuring an error-free checkout experience.
- Worked with team members to maintain store organization, resulting in a 20% improvement in store appearance scores during monthly evaluations.
- Trained and mentored new employees on company policies and customer service best practices.